Terms of B2B Wholesale Supply & Regulatory Compliance

1. Statutory Licensing & Legal Constitution

Sri Krishnaveni Pharma Distributors operates in strict accordance with the Drugs and Cosmetics Act, 1940 and the Drugs and Cosmetics Rules, 1945 thereunder. Our wholesale pharmaceutical distribution is authorized under:

• Form 20B Wholesale Drug Licence: TN/MDS/20B/02175 (Authorization to sell, stock, exhibit or offer for sale, or distribute by wholesale, drugs other than those specified in Schedule C, C(1) and X).
• Form 21B Wholesale Drug Licence: TN/MDS/21B/02175 (Authorization to sell, stock, exhibit or offer for sale, or distribute by wholesale, drugs specified in Schedule C and Schedule C(1) — biologicals, vaccines, sera, and special products).
• Licensing Authority: Office of the Assistant Director of Drugs Control, Dindigul Zone, Drugs Control Administration, Government of Tamil Nadu.
• Technical Personnel Supervision: In compliance with Rule 64 of the Drugs and Cosmetics Rules, operations and dispatches are directly supervised by registered qualified person Sankaramoorthy Rajeshkumar, D.Pharm registered with the Tamil Nadu Pharmacy Council.
• GST Compliance: Active B2B Regular Taxpayer under the Central Goods and Services Tax (CGST) and Tamil Nadu Goods and Services Tax (TNGST) Acts, bearing GSTIN: 33AMHPR6243H1ZY.
• MSME Registration: Verified enterprise registered under Udyam MSME, Ministry of Micro, Small and Medium Enterprises, Government of India (Udyam: UDYAM-TN-06-0120173).

2. Permitted Buyer Categories & Mandatory KYC Verification

In adherence to Section 18(a) and Rule 65 of the Drugs and Cosmetics Rules, 1945, wholesale medicine supplies are made exclusively to authorized entities upon mandatory credential verification:

A. Practicing Doctors, Polyclinics & Daycare Centres (All Tamil Nadu)

Pursuant to Schedule K (Entry 5) of the Drugs and Cosmetics Rules, 1945, registered medical practitioners (holding recognized qualifications such as MBBS, MD, MS, BAMS, BHMS registered with the State Medical Council or National Medical Commission / NMC) are legally permitted to purchase wholesale medicines from licensed dealers for administration or supply to their own bona fide patients. Before opening a trade account or dispatching orders, we verify:

• Proof of Medical Council Registration (State Medical Council or NMC registration certificate).
• Clinic / Practice Establishment address proof.
• GSTIN (if registered) or Clinic letterhead declaration for institutional billing.

B. Retail Pharmacies, Chemists & Druggists

Supply is contingent on receiving:

• Valid Retail Drug Licences under Form 20 and Form 21 issued by the competent licensing authority.
• Active GSTIN certificate matching the licensed premises.

C. Hospitals & Nursing Homes

Registration under the Tamil Nadu Clinical Establishments (Regulation) Act, institutional authorization, and in-house pharmacy drug licences (where applicable).

3. Schedule H, H1 & Zero Digital Narcotics (Schedule X) Policy

All prescription drugs falling under Schedule H and Schedule H1 are supplied with strict compliance with Rule 65, including recording batch numbers, manufacturing dates, expiry dates, and invoice records.

Strict Schedule X & NDPS Policy: Under no circumstances does Sri Krishnaveni Pharma Distributors solicit, negotiate, or supply Schedule X drugs, psychotropic substances, or habit-forming narcotics through WhatsApp, website enquiry, or digital communications. All scheduled controlled drugs require physical regulatory paperwork, formal indents, and compliance with the NDPS Act, 1985.

4. Drugs & Magic Remedies (Objectionable Advertisements) Act Disclaimer

The product categories, dosage forms, surgical supplies, and healthcare articles listed on this website are provided strictly for informative trade cataloguing for licensed chemists, hospital pharmacies, and registered medical professionals.

Nothing contained on this website constitutes a direct-to-consumer advertisement, promotional medical claim, disease diagnosis, or treatment guarantee. Sri Krishnaveni Pharma Distributors does not advertise or promote remedies for any disorders listed in the Schedule to the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954.

5. Commercial Delivery Terms & 24–48 Hours SLA

Our commitment to 24–48 hours delivery across Tamil Nadu operates under the following commercial parameters:

• Turnaround Scope: The 24–48 hour timeline is an indicative commercial turnaround applicable to standard business working days (Monday to Saturday, excluding public holidays).
• Timeline Commencement: Transit time is measured from order confirmation, successful statutory credential verification, and physical handover to cargo carriers at our central Dindigul dispatch hub.
• Dispatch Cut-off: Orders confirmed before 2:00 PM IST on working days are processed for same-day carrier handover.
• Third-Party Cargo & Force Majeure: Outside our dedicated delivery vehicles in Dindigul district and adjoining corridors, statewide consignments are transported via vetted commercial parcel express networks and cargo carriers. Sri Krishnaveni Pharma Distributors shall not be liable for transit delays caused by courier logistics disruptions, severe weather events (monsoon storms, cyclones, floods), transport strikes, road blockages, ghat road closures, or remote unserviceable postal PIN codes.

6. Cold Chain Management & Storage Protocol (2°C–8°C)

Thermolabile preparations, vaccines, biologicals, and insulins are packaged in insulated thermal boxes with conditioned gel packs to preserve cold chain integrity during transit.

Upon receipt, the purchasing medical establishment or practitioner must immediately inspect the consignment and transfer the stock into monitored pharmaceutical refrigeration maintaining 2°C to 8°C. Responsibility for proper storage conditions passes to the buyer upon delivery handover.

7. Invoicing, Pricing, and GST Input Tax Credit (ITC)

• Every consignment is accompanied by an authentic GST Tax Invoice setting out HSN codes, product description, batch number, expiry date, manufacturing entity, and CGST/SGST breakdown.
• Input Tax Credit (ITC) is available strictly to registered buyers who furnish an active GSTIN prior to invoice generation.
• DPCO & MRP Compliance: All pharmaceuticals are billed strictly within or below the Maximum Retail Price (MRP) statutory caps mandated by the National Pharmaceutical Pricing Authority (NPPA) under the Drugs (Prices Control) Order (DPCO).

8. Expiry Claims, Returns & Breakages

• Expiry Returns: Expiry claims are processed in accordance with manufacturer return policies, provided the customer intimates our desk within the designated trade window prior to expiry.
• Transit Breakages: Any package damaged in transit must be reported within 24 hours of receipt with photographic documentation and carrier endorsement.

9. Nodal Compliance Officer & Trade Inquiries

For regulatory correspondence, license verification, or trade compliance inquiries:

10. Dispute Resolution & Exclusive Legal Jurisdiction

All commercial transactions, supply agreements, invoices, and disputes arising out of or in connection with wholesale orders or the use of this website shall be governed exclusively by the laws of the Republic of India. The parties irrevocably submit to the exclusive jurisdiction of the competent civil courts at Dindigul, Tamil Nadu, India.