Medicines are sensitive to heat, light and humidity. Poor storage quietly degrades stock, creates safety risks, and costs you money in spoilage and returns. A few good habits prevent most of it.
Keep it cool, dry and out of the sun
Store products at the conditions printed on the label — most at controlled room temperature. Keep stock away from direct sunlight, heat and damp, and use ventilation or air-conditioning in hot weather.
Respect the cold chain
Some products — certain insulins, vaccines and biologicals — must stay refrigerated (typically 2–8°C). Use a reliable fridge with a thermometer, never the freezer, and keep the cold chain unbroken from the distributor all the way to your shelf.
Rotate stock: first-expiry-first-out
Place nearer-expiry stock in front so it sells first. Check expiry dates regularly and pull short-dated or expired items promptly — it protects customers and keeps your shelves clean.
Control expiry and returns
Track expiry dates, act early on short-expiry stock, and follow your supplier's or distributor's return process where one is available so you recover value instead of writing it off.
Keep it secure and organised
Arrange shelves clearly by category, store scheduled drugs securely as required, and keep the area clean and pest-free.
Choose a distributor who handles stock properly
Proper storage and cold chain begin before delivery. Buy from a distributor who sources, stores and transports stock correctly, so what reaches you is already in good condition.
This is general best-practice guidance, not regulatory or medical advice — always follow product labels and the rules that apply to you.
Frequently asked questions
What temperature should medicines be stored at?
Most at controlled room temperature as stated on the label; refrigerated products typically at 2-8°C. Always follow the pack instructions.
What is FEFO in a pharmacy?
First-Expiry-First-Out — placing nearer-expiry stock in front so it sells first, which reduces expiry losses.
Check the current rules at the source
This guide is general information, not legal or tax advice. Rules change, so confirm anything that affects your licence or your filings with the authority itself:
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